Something temperamental going on here; I started the engine and momentarily I had a camera shot when in reverse; moving the car into the garage I can see the display cycling on and off every 5 seconds...just black to blank screen.

 

Hi Hi I have the same issue our display screen doesn't work any more and nissan want 4k to replace it any idea for a nother option please Thanks

 

Dealers are shady on the topic. Did the fuse routine and all checked out. Will be popping relays next. Driving me nuts because it’s all working to some degree, just can’t get the controls or GPS on screen, and no audio, but radio has power. We shall solve this mystery eventually!

 

I have come to the conclusion that the problem is the IT/Audio/ Visual Controller. ( I may be wrong but time will tell). That part number is 25915-4HB4F listing at $1306.87 at the local dealer.
So I decided to see if I could find it myself, and sure enough, it nested in the rack between the radio and temperature controller. There are many of these units pulled from the Infinity, but they all have the same part number. I don't know for sure if I'm on to it, but a Wrecker in Mississippi is sending one to me via UPS for $60. I put all the pieces in a box, and this picture is what it looks like. The "controller" is the blueish chassis with the 3 colored connector ports (for the video monitor, I expect).
If I'm right and I can reassemble my car, I will make another post next week. (BtW. A friend is driving an F150 with the same problem; the

dealer has ordered a new board for him $1200. Installation cost will be interesting).

 

Axel, have you had any luck with the replacement part yet? I tried swapping the acc relay with the one next to it, and checked every fuse I could find, still no luck here. Just the on/off nissan logo on screen and camera working. No radio features but the main unit will take a CD and eject it, manual heat controls work. Dreading the possible high dollar solutions

 

Road King; I am still without anything on the console. I removed the "computer" nested between the radio and the plastic heating control and replace it with TWO different units bought off eBay...still dead! I went to the dealer where I bought this machine and they were totally unhelpful: "We can make an appointment for next week and the first charge is for one hour ($150.) to analyze the problem...it may take that long to get into the dash...(It now takes me 10 minutes to take things apart). The Service Manager did say that there are 3 Computer modules that have to talk to each other.
Your dread of high dollar solution is well founded and I'm trying my best to avoid another mortgage to get this fixed.
I'm now thinking that the Monitor itself is the problem (I may be totally wrong again!) since it has gone totally dead without the intermittent flashes. On Friday, I ordered a monitor again off eBay and am awaiting confirmation of shipping. This monitor is pretty unique and I could only find 2 with the wiring like mine. It is over $2900 new so I'm taking a chance on a wrecker and willing to keep trying to replace parts...I will shoot myself it turns out to be a bad wire under the hood.

 

OK, the "New" monitor arrived today and I am at my wits end...still not a thing working on the display including Radio/cameras/A/C...nada! Don't know where to go from here but maybe try to find a shop that specializes in Electrics or keep trying to find electrical diagrams. .

 

OK, the ongoing saga of a 2017 Pathfinder SL (35000 Miles)...no video, radio/CD/Cameras. It spent 5 days at the Dealership here in Furlong, PA and the resulting diagnosis was that the DCU had a problem..".what's a DCU? Domain Control Unit??? They are on Backorder and the price is $1849.95, Pay up front and we will order it for you...BTW, your rear brakes need replacing." I cannot find a part called a DCU online so I assumed it was this:
2017 Nissan Pathfinder Engine Computer ECM ECU | BED403-300 A1 (Careful to make sure all numbers matched)
So I ordered one from Ebay and installed it but now the engine will not even fire. Reinstalled the old Computer and back to normal flashing screen and nothing else working.
I'm wondering if the Service guy was really talking about a DCU meaning a "Display Control Unit" and if so, I had already replaced that with one from a recycler at $250.00.
What a cluster....? I am willing to pay the $1800 fix if I could be sure that was the problem but not without some assurance? Off to another Dealership today!

 

So the new Dealership analyzed my problem, had the part in the next day, and today they repaired the vehicle for $750. plus $136 for labor. One month with this problem and I can only say that Fred Beans of Doylestown,PA will never see this vehicle again. If anyone else has this problem just post it and I can supply the part number and save yourself a lot of ag.

 

Why not just go ahead and share it?

 

Who do you suggest I share this with?

 

The members of this forum.
Post it and it will help many others when needed.

 

Pardon my lack of understanding but I thought that once I posted the conversation it was visible to everyone here.. This is what I wanted to do since I learned a lot.
Please enlighten me. Thank you.

 

That exactly is the whole "Right to Repair" legislation that is going around.

 

I've been aware of the discussion but did not think it pertained to vehicles. Good, I hope we can go back to helping ourselves.

 

Hey Alex, do you have the parts #? My 2017 Pathfinder Platinum (85,000 mi) has the exact same problem. $4,000 solution provided by local Nissan dealership… uhh NO! eBay is the solution. Thx

 

Axel, hold my beer! Going out on a limb here with a sideways thought. Our camera is working as it should except for cycling off in time with the logo on the dash. When it comes on it is normal, after it cycles off then on it is light sensitive, kind of looks like old TV when you would mess with the brightness setting. That said, here is my next stab at this. Our car was perfect until a cute blond texting and driving a Suburban smacked us from behind at 15-20 mph. Car took it like a champ, with only minor cosmetic damage and minor misalignments between rear panels. About 2 weeks after the collision, we noticed flickering screens, tailgate closing on my head, gps issues, leading to where we are now. My thought is that it is possible that the electronics in the rear may have affected the whole ball of wax as it is all processors, wires, relays, and antennas. Specifically a rear antenna buried in the bumper that may have been damaged. Car is finally going to the shop on the 31st where they will be checking all that out. They say it could be a collision sensor in an airbag switch for all we know. Will know more soon!

 

Yeah, body shop worthless regarding issue. Now fighting with my insurance company to address it. On we go. Any luck moving forward over there?

 

Hi Road king, I posted a few threads re; my failed console. After all was said and done, the whole problem turned out to be the Monitor and I found a more reliable Dealer that quoted me $750 for the part. If you look around this site you will find my posts with the whole sordid tale including the Part number.
The whole episode was a lesson that we are no longer allowed to repair our vehicles because Nissan has the software necessary to link these parts to your vehicle. I was fortunate that I purchased all my used part from eBay and they were refundable and although they were all OK, I could not make them work. I am hoping that a "Right to Repair" legislation is passed very soon.

 

thank you this is exactly what my 2018 PATHFINDER SL IS DOING ..dealer couldn’t diagnose either

 

I have the same problem with my Nissan Pathfinder 2018 model only 38000 Miles, Nissan dealer told me to take to independent auto place. Any recommendation? anyone could help?

 

I'm currently Having the same issue and am beyond frustrated

 

The Display/radio etc. on my 2017 Pathfinder SL (38000 Miles) has stopped working. Something seems to have faded because at first the Nissan Logo would appear but never boot up; the cameras would work only in reverse but today the screen is totally dark and without power and no cameras at all. I have removed every fuse inside the vehicle and verified good with a meter. I have pulled all fuses from the engine compartment and they are all good as well. Someone suggested that the ACC relay above the engine might be the problem so I swapped that for another but still no luck. I managed to remove the Extended Storage fuse and replaced it with another although that fuse tested OK too. I disconnected the battery and let it sit overnight but this did not help either. Does not sound like a fuse because things got progressively worse, but then again, I could be wrong. Is there another relay associated with the console that I am missing? Any suggestions would be very much appreciated.

Took it to dealer today and had it checked out, same problem I’ve had twice already, the DCU needs to be replaced, haven’t gotten a price of what it will cost yet it takes about 2-3 weeks for the part to come , was told over the phone the other day that it would probably be about $670 to replace it. Will let you know how much . This will be third time, I asked if there was a e all on this part but was told no.🙄

 

I just made a post about what I am dealing with, which sounds just like this. I was quoted $5000 to replace the display unit from the dealer.

2017 Pathfinder display completely out

First time posting here looking for help. My wife and I bought a 2017 Pathfinder S at the end of 2018 with only 29k miles. It's been a great car for us with hardly any issues at all. In January 2021, we were rear-ended on the interstate. The car held up fine and the only issue afterwards was I...

www.pathfindertalk.com

 

What was the name of the second dealership you went to? Do you mind giving that information out..? Only asking because I have the same problem but I know nissan is going to charge me an arm and a leg. -thanks

 

Just bought 2018 pathfinder (used as is) radio no work screen no work. Backup screen turns on but no lines and sonar off?
part is 28387 6gy1a. Part is no good!!!! Plugged my vin into nissan web sight they want $3500, what a complete insult and disgrace to humanity!!!!!! Found a part 28387 6gy1e.., Plugged VIN to that part and Nissan said no work!!!
Changed Vehicle to 2018 Pathfinder SV on Nissan web and it said match!!!!!! ??????? Went and bought a used CDU (control display unit 28387 6gy1e) Plugged it into my 2018 Pathfinder and everything works as it should!!!!! TOTAL COST $135. Ruthless P.O.S

 

How did you obtain your part and where does it go? I’m having the same issue with my Nissan 2018.

 

Did this get through?

 

OH and P.S Thank you Axel it was your post here that led me down the correct path to discover and solve the problem.

 

I have a Nissan Pathfinder 2014, the screen doesnt work, none of the front panel buttons work (radio, AC, etc.). I took it to the dealership in Houston and they have told me its the AVU (Audio Visual/Video Unit?) part that needs to be replaced (part # 25915-9GE1A). They quoted me $7,000 for it. I googled the part online and its about $5k on several different websites including Nissan's own portal. If anyone has any experience with this specific part or similar Nissan issues, any suggestions what to do? The cost is outrageous!

 

Can you post part number to help us?

 

Finally I got my Pathfinder 2018 fixed (was black screen and Nissan logo bunched,no navigation,a/c or heating,radio,nothing)They have to replace monitor and reconfigure,and after that everything back to normal

 

Do you know the part number that they replaced? And which city/country are you in?

 

No worries let us know as I think what Nissan is up to is BS.

 

I FIXED THE ISSUE!!! 2018 NISSAN PATHFINDER SL DISPLAY CONTROL UNIT!!!
After trying fuses and relays, I went to the dealership paid $201.85 for a diagnostic test, (for nothing a waste of money) they said it was the display control unit, and also I needed to change filters. Which I’ve done myself with filters from auto zone way cheaper than Nissan prices . To replace the DISPLAY CONTROL UNIT at the dealership it would cost around $5,000 US dollars. They tried to get me to trade my car in which I was not doing because it’s finally paid in full. So I left tried reaching out to local shops and mechanics. No one was able to fix the issue. So I went on YouTube and trained myself on how to remove the display screen. Then I went on EBay and found the exact display information screen for my make and model. (2018 Nissan Pathfinder SL ) it arrived in like two days with Fed Ex. I paid $178.50 plus taxes $191 TOTAL & free shipping. My fiancé and I installed it today and THANK GOD IT WORKS!!!! Took us less than 2hrs.