Yes, I had the same problem with the rear trunk closing right after it was open to the maximum point on its own. Once the rear trunk reach the top height I stopped it with my hand manually from closing any further and the door stopped. I then held down the close button located on the trunk door for approximately 5 Seconds, until I heard 2 beeps then I released it. That reset the liftgate back to normal.
Thanks to everyone who contributed to this forum. Team work !