CVT Warranty Extension - Nissan Pathfinder Forum
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post #1 of 25 (permalink) Old 12-26-2016, 06:02 PM Thread Starter
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CVT Warranty Extension

I first got this from Nissan USA when I was looking for a solution about the Airbag light being ON all the time.
(I'll see if I can find the letter since so many people are interested):


12/19/2016


Case # XXXXXXXXXXXXX
VIN # XXXXXXXXXXXXXXXXXX


Dear Denis XXXXXXX,

Thank you for contacting Nissan North America regarding the concern with your 2013 Nissan Pathfinder. We apologize for any inconvenience this situation may have caused you.

In regards to your vehicle concern, please be advised that this particular concern will require additional research and contact with the dealer. In respect of your time and to allow for that research, I am going to transfer your case to a Regional Consumer Affairs Specialist. They specialize in these types of concerns and work directly with the dealers in your area. They will begin that research and contact you no later than close of business the next business day. We greatly appreciate your patience in this matter.

In addition, a review of our system indicates the vehicle with the Vehicle Identification Number listed above is involved in the campaign as follows:

2013-14 - Pathfinder; CVT Software Update Warranty Ext

Please contact your Nissan Dealer for an appointment to have the campaign repairs performed on your vehicle. These repairs are free of charge to you.

Case # XXXXXXXXXX has been created to document your concern.
If you have any additional information or comments, please feel free to contact us directly at 1-800-647-7261 (Ext. 457291).

Thank you for giving us the opportunity to be of service.

Sincerely,

Nissan


________________________
Wilson Ross
Consumer Affairs Representative
Nissan North America, Inc.

Last edited by sparky2708; 12-26-2016 at 06:11 PM.
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post #2 of 25 (permalink) Old 12-26-2016, 06:10 PM Thread Starter
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Here's the letter I pulled off the nissan recalls website when I lookup my VIN
https://www.nissanusa.com/recalls-vin (see attached). Let me know if you guys need anything else...
Attached Images
File Type: jpg NIssan CVT recall.jpg (126.8 KB, 44 views)

* 2013 Pathfinder SL w/ Premium
* 2002 BMW 325xi

Last edited by jman; 12-27-2016 at 12:38 AM.
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post #3 of 25 (permalink) Old 12-27-2016, 12:43 AM
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Thanks for sharing.

Curious about why only the 2013-2014 will be covered.

_______________________________
2015 SL with Premium Tech Package
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post #4 of 25 (permalink) Old 12-27-2016, 08:41 AM Thread Starter
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Originally Posted by jman View Post
Thanks for sharing.

Curious about why only the 2013-2014 will be covered.


At least you can reference the NTB number from my letter when talking to your Nissan rep so they can't deny knowing about it. It is strange that it is only 2013-2014. Maybe it is no longer an issue in 2015+ models?


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* 2013 Pathfinder SL w/ Premium
* 2002 BMW 325xi
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post #5 of 25 (permalink) Old 12-27-2016, 10:58 AM
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Not to be a Negative Nancy, but notice that the warranty extension is contingent upon settlement of the class action suit(s).
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post #6 of 25 (permalink) Old 12-27-2016, 11:08 AM Thread Starter
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Originally Posted by Bushman View Post
Not to be a Negative Nancy, but notice that the warranty extension is contingent upon settlement of the class action suit(s).
I'm no lawyer but you're right, the legalese in this recall is quite interesting. Not black and white as usual. Are they leaving a door to extend the warranty further? Or shorten it?

Now that I read it, I don't really know what Nissan is promising... Why would they give a warranty that they could just as easily take away if the lawsuit settles in some other way?? Are they thinking it might just be cash settlement for alll owners?? Why not just wait for the lawsuit to settle and announce a recall??

I think this recall needs that long small-type-font paragraph at the end saying "blah, blah, blah" or a news caster saying something very fast towards the end of the commercial. Where's a lawyer when you need one :-)

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* 2013 Pathfinder SL w/ Premium
* 2002 BMW 325xi

Last edited by sparky2708; 12-27-2016 at 11:16 AM.
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post #7 of 25 (permalink) Old 12-27-2016, 11:20 AM
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To force the suit to drop/settle. And yeah, they could extend to 10 years like they had to do for the Altima etc. But I doubt it. Of course if the >16s continue to have CVT issues....
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post #8 of 25 (permalink) Old 12-28-2016, 10:06 PM
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Quote:
Originally Posted by sparky2708 View Post
I'm no lawyer but you're right, the legalese in this recall is quite interesting. Not black and white as usual. Are they leaving a door to extend the warranty further? Or shorten it?

Now that I read it, I don't really know what Nissan is promising... Why would they give a warranty that they could just as easily take away if the lawsuit settles in some other way?? Are they thinking it might just be cash settlement for alll owners?? Why not just wait for the lawsuit to settle and announce a recall??

I think this recall needs that long small-type-font paragraph at the end saying "blah, blah, blah" or a news caster saying something very fast towards the end of the commercial. Where's a lawyer when you need one :-)

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It seems like the Service Bulletin is part of the settlement from this suit.

Both my wife's 14 Pathfinder and my own 14 Hybrid are showing up under the link. Her Pathy has to go in for an oil change soon....I'll verify with my service advisor that the extended warranty is, in fact, in place.
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post #9 of 25 (permalink) Old 12-29-2016, 05:24 PM
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I brought my car in to have two other things fixed and they replaced the entire transmission under the recall which I knew nothing about. They said something about low vibration and to be honest I felt it a few times but it was nothing to me but it was there.

2013 Pathfinder SL w/Premium in Brilliant Silver
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post #10 of 25 (permalink) Old 01-10-2017, 06:40 AM
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Originally Posted by nettech View Post
It seems like the Service Bulletin is part of the settlement from this suit.

Both my wife's 14 Pathfinder and my own 14 Hybrid are showing up under the link. Her Pathy has to go in for an oil change soon....I'll verify with my service advisor that the extended warranty is, in fact, in place.
Was able to verify it this weekend, the CVT Warranty extension is real. 7 years or 84k miles. They took an hour to update the software, ran codes, and did a road test...all of which indicated no issues with my wife's Pathfinder. That replacement transmission has about 28k and over 3 years on it, so it's held up somehow. The warranty extension was also in black and white on the paperwork...makes me feel quite a bit better about holding onto both of them for a while longer. My Hybrid goes in next.
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